Returns and Exchanges

At Elleard Heffern, we want you to be happy with your purchase. There are a few important things to keep in mind when making a return.

• You have 7 calendar days to return an item from the date you received it. 
• Only items that have been purchased directly from us can be returned to us.
• Please ensure that the item you are returning is repackaged with all elements.
• Returns of custom pieces are handled on a case-by-case basis.